Versand

UK Delivery

• Standard Shipping (3–5 working days): All candle orders are dispatched via Royal Mail or an equivalent courier. Standard delivery typically arrives within 3–5 working days once shipped.

• Express Shipping – Royal Mail Tracked 24/48: An express option is available for faster delivery. Orders sent via Tracked 24–48 hours include full tracking for peace of mind.

International Delivery

• International orders are shipped with tracked services where available. Delivery times vary by destination but typically arrive within 2–11 business days.

• Customs processing may extend delivery times depending on the receiving country’s regulations.

Processing Times

• All orders are prepared and dispatched within 1–3 working days. During busy periods, slight delays may occur, but every order is handled with care.

Tracking Information

• Tracking details (where applicable) will be provided once your order has been dispatched.

Additional Notes

• Delivery timeframes are estimates provided by the courier and may vary due to weather, customs, or seasonal delays.

• Once an order has been handed to the courier, transit times are outside of our control, but we will always support you with any delivery concerns.